Code of Conduct: Basic Principles

1. Customer satisfaction
We shall endeavour to provide customers with high-quality products and caring service that surpasses their expectations and earns their trust.

2. Respect for human rights
We shall respect the basic human rights of all people and shall not commit acts of discrimination or harassment against any group or individual.

3. Legal compliance
We shall understand the customs of each country and region where we conduct business, comply with applicable laws and regulations and conduct ourselves in a socially acceptable manner.

4. Fair relations with partners
We shall conduct fair transactions with all business partners and build equal, sincere, impartial and fair partnerships with them.

5. Appropriate disclosure of information
We shall conduct sound corporate management and disclose accurate and appropriate information to shareholders, investors and other stakeholders at the appropriate time.

6. Work environment
We shall not commit a wrongful act or act in bad faith at work and shall maintain a safe working environment.

7. Human resource development and fair evaluation
We shall develop all employees to enable them to fulfil their potential and we will be meritocratic in our evaluation of their work.

8. Appropriate information management
We shall respect the importance of personal and confidential information and will strictly manage it to prevent leaks and to avoid using information wrongfully or inappropriately. This includes compliance with GDPR regs.

9. Exclusion of antisocial groups
We shall not have any affiliation with antisocial forces or groups that pose a threat to the social order or to public security.